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Think Pharmacy First

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Think Pharmacy First Community pharmacies can offer treatment for seven common conditions without patients needing to see a GP, as part of a major transformation in the way the NHS delivers care. Highly trained pharmacists at more than nine in ten pharmacies can now assess and treat patients’ for earache, impetigo, infected insect bites, shingles, … Continued

Getting medical help using 111 online in the NHS App

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Getting medical help using 111 online in the NHS App If you think you need medical help right now, you can use 111 online in the NHS App to find out what to do. From the homepage, tap on the Services icon at the bottom of the screen. From here, you can:

See all available services in the NHS App

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See all available services in the NHS App The services page of the NHS app is where you can see all the actions available to you. From the homepage, tap on the Services icon at the bottom of the screen. From here, you can: The exact options may depend on which services are available at … Continued

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.