Aruna
Introduction I joined the practice in 2019. My role is summarising records, dealing with Subject Access Requests and Doctor IT support.
Denise
Introduction GP practices receive a lot of communication from patients, hospitals, and other medical bodies. My role is to make sure all paper and electronic correspondence gets to the right place, and that records are updated accurately so everyone involved in a patient’s care has the right information. I joined the practice in 2011 and … Continued
Helen
Introduction Usually, I’ll be one of the first people you speak to when you call or visit the practice. As reception team members, we work to get patients the help they need as quickly as possible. We might ask about your issue so they can get you to the best person.
Dionne
Introduction I joined the practice in 2012 and work part-time. I am responsible for essential tasks like sending referrals and clinical letters, updating medical records, sending appointment reminders, and other patient communications.
Joanne
Introduction A key part of our role is preparing the GPs’ patient lists for the day and making sure all relevant records and information are available to the Doctors. I will also update patient records, and send various communications to patients, hospitals, and others. I’ve been here since 2000.
Lesley
Introduction I have been at Prospect Medical Group since 2013. I am responsible for essential tasks like sending referrals and clinical letters, updating medical records, sending appointment reminders, and other patient communications. I work full-time.
Melissa
Introduction I transfer all letters from hospitals and other NHS services into patient medical records. It means that anyone involved in patients’ care has all the right information to give them the best possible care. I joined the practice in 2005 and work part-time.
Lindsey
Introduction A key part of our role is preparing the GPs’ patient lists for the day and making sure all relevant records and information are available to the Doctors. I will also update patient records, and send various communications to patients, hospitals, and others. I’ve been here since 2000.
Sheree
Introduction A key part of our role is preparing the GPs’ patient lists for the day and making sure all relevant records and information are available to the Doctors. I will also update patient records, and send various communications to patients, hospitals, and others. I’ve been here since 2000.
Aliyah
Introduction I joined the practice in 2017. My role is to register new patients. summarising records and dealing with Subject Access Requests.