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Help us reduce medicines waste

Help us reduce medicines waste Around £20 million is wasted every year on unused medicines. This includes inhalers, pain medication and creams, across our region. By only ordering what we need we can make sure NHS resources go where they are most needed. Find out more at reducemedicinewaste.co.uk

Think Pharmacy First

Think Pharmacy First Community pharmacies can offer treatment for seven common conditions without patients needing to see a GP, as part of a major transformation in the way the NHS delivers care. Highly trained pharmacists at more than nine in ten pharmacies can now assess and treat patients’ for earache, impetigo, infected insect bites, shingles, … Continued

Minuteful Kidney Policy

Purpose: To inform patients about the service collaboration between the practice and Healthy.io. Patients can be directed to the GP Practices Privacy Notice should they wish to understand more about the service. Information: Minuteful Kidney service for patients with diabetes (and/or other conditions) The data is being processed for the purpose of delivery of a … Continued

Opioids and Gabapentinoids

Practice Patient Agreement when Commencing Opioids and Gabapentinoids Goal of Treatment Decrease your pain to allow you to exercise and rehabilitate your injury. Support the introduction of self-care to manage your long-term condition. What you need to do Use your medication ONLY as directed by the GP or healthcare practitioner prescribing your medication. Realise that … Continued

Community Pharmacist Consultation Service (CPCS)

Community Pharmacist Consultation Service (CPCS) The Community Pharmacist Consultation Service (CPCS) integrates Community Pharmacists into primary care. This means for patients that same-day appointments with Community Pharmacists are available for a range of minor ailments or urgent supplies of regular medication. The service gives patients quicker access to Pharmacists and their expert knowledge and alleviates … Continued

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.