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RSV Vaccination Drop-In at the RVI

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RSV Vaccination Drop-In at the RVI The RSV vaccination is now available at the RVI – no appointment needed. Respiratory syncytial virus, or RSV, is a common cause of cough and colds. Most children get it at least once before they’re two, and it is usually not serious. However, some older people and very young … Continued

Drop in for Dads

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Drop in for Dads This week is the first Drop-in for Dads – a new drop-in health clinic for Dads and Male carers. Why not pop along to Byker Sands Family Centre from 3 pm on Tuesdays? You can ask questions, get your baby weighed, and see what support is out there for the challenges that parenthood … Continued

The Little Orange Book

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The Little Orange Book The Little Orange Book helps parents of under-fives with practical information about common childhood conditions. Distributed to all new mums in Newcastle and Gateshead through health visitors, this little gem helps parents and carers to recognise and respond to a range of common diseases, illnesses and conditions as well as pointing you … Continued

Vaccinations, Immunisations and Inoculations

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Vaccinations, Immunisations and Inoculations Vaccines are the most effective way to prevent infectious diseases. They work by training your immune system to develop antibodies that protect you from disease. All vaccines are extensively researched and tested before they are approved for use. Their effectiveness and side effects are also regularly monitored. Existing vaccines are also … Continued

Tiredness and Sleepiness

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Tiredness and Sleepiness   It is not unusual to feel tired at times, especially if you have an active work and social life, or young children. Before you see a GP, it is worth thinking about some of the factors in your life that could be causing your tiredness. This might include: Working long hours … Continued

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.