Send and Receive Mesages in the NHS App GP practices and other parts of the NHS can send you secure messages in the NHS App. You might get appointment reminders, prescription updates or invitations to important cancer screenings. You can also use the App to contact your GP. Make sure you don’t miss anything by … Continued
Contact your GP on the NHS App You may be able to use the NHS App to contact your GP surgeon about documents like fit notes or an update on a test result.
Fit Notes, Documents and Updates in the NHS App You may be able to use the NHS App to contact your GP surgeon about documents like fit notes or an update on a test result.
Getting medical help using 111 online in the NHS App If you think you need medical help right now, you can use 111 online in the NHS App to find out what to do. From the homepage, tap on the Services icon at the bottom of the screen. From here, you can:
See all available services in the NHS App The services page of the NHS app is where you can see all the actions available to you. From the homepage, tap on the Services icon at the bottom of the screen. From here, you can: The exact options may depend on which services are available at … Continued
Your Health in the NHS App The Your Health page of the NHS App is where you can view and manage your personal health information. The options might vary, but sections you see can include: Your GP health record Past and upcoming appointments Prescriptions Test results Care plans Health choices, including organ donation and how … Continued
Managing Hospital Referrals and Appointments in the NHS App You can use the NHS app to view, confirm and change the details of any upcoming hospital referrals from your GP. You may also be able to see details of where your referral is on an NHS waiting list.
View your GP Health Record on the NHS App The NHS App give you easy access to your GP health record.
The NHS App gives people who take regularly prescribed medication a quick, easy, and convenient way to request their next batch of medicine.
Managing services for another person in the NHS App If you have proxy access to the health records of a family member or someone else you look after, here is how to switch to their profile in the NHS App so you can act on their behalf. Follow the step-by-step instructions or watch the video … Continued
From the 2nd February 2026 we are moving to a Total Triage model.
Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.
Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.
A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.
We will have three types of appointments:
• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.
The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.
Please ensure you have completed the e-consult in full with as much information as possible.
To fill out a e-consult please click here
for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.
