See all available services in the NHS App The services page of the NHS app is where you can see all the actions available to you. From the homepage, tap on the Services icon at the bottom of the screen. From here, you can: Request a repeat prescription Check for available appointments Use NHS 111 … Continued
Contact your GP on the NHS App You may be able to use the NHS App to contact your GP surgeon about documents like fit notes or an update on a test result. Open the NHS App and make sure you are logged in From the homepage, tap on Services at the bottom of the … Continued
Fit Notes, Documents and Updates in the NHS App You may be able to use the NHS App to contact your GP surgeon about documents like fit notes or an update on a test result. Open the NHS App and make sure you are logged in From the homepage, tap on Services at the bottom … Continued
Getting medical help using 111 online in the NHS App If you think you need medical help right now, you can use 111 online in the NHS App to find out what to do. From the homepage, tap on the Services icon at the bottom of the screen. From here, you can: Open the NHS … Continued
Your Health in the NHS App The Your Health page of the NHS App is where you can view and manage your personal health information. The options might vary, but sections you see can include: Your GP health record Past and upcoming appointments Prescriptions Test results Care plans Health choices, including organ donation and how … Continued
Managing Hospital Referrals and Appointments in the NHS App You can use the NHS app to view, confirm and change the details of any upcoming hospital referrals from your GP. Open the NHS App and make sure you are logged in Scroll down to Your Health and select Upcoming and past appointments Select Hospital referrals … Continued
View your GP Health Record on the NHS App The NHS App give you easy access to your GP health record. Open the NHS App and make sure you are logged in Select Your GP health record Carefully read the notice about sensitive information and if you are happy to carry on, click Continue Here, … Continued
The NHS App gives people who take regularly prescribed medication a quick, easy, and convenient way to request their next batch of medicine.
Video Playlist: NHS App Video guides on how to get the NHS App and how it can save you time and effort. Hover over the icon in the top right to see all NHS App videos
NHS app is a smartphone application available for both iPhones and Androids phones.
It’s owned and run by the NHS and free to download and use.
From the 2nd February 2026 we are moving to a Total Triage model.
Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.
Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.
A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.
We will have three types of appointments:
• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.
The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.
Please ensure you have completed the e-consult in full with as much information as possible.
To fill out a e-consult please click here
for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.
