Please ensure Javascript is enabled for purposes of website accessibility
We Are Closed
0191 226 0226

Changes to Death Registration from September 2024

By

Changes to Death Registration from September 2024 In September 2024, the process for registering a death in England and Wales changed. These updates are important for families and patients, and aim to make the system more accurate. Here’s a simple guide to help you understand what this means. 1. Independent Review of All Deaths When someone … Continued

Drop in for Dads

By

Drop in for Dads This week is the first Drop-in for Dads – a new drop-in health clinic for Dads and Male carers. Why not pop along to Byker Sands Family Centre from 3 pm on Tuesdays? You can ask questions, get your baby weighed, and see what support is out there for the challenges that parenthood … Continued

Support Organisations and Helplines

By

Support Organisations and Helplines Many organisations offer helplines, text support and online help for mental health and other conditions or circumstances where people may need support. Samaritans Call 116 123Visit samaritans.orgText ‘SHOUT’ to 85258 Tyneside Mind Support Line Call 0191 477 4545 (8 am to 10 pm)Visit tynesidemind.org.uk Newcastle Crisis Team Call 0191 814 8899 … Continued

The Little Orange Book

By

The Little Orange Book The Little Orange Book helps parents of under-fives with practical information about common childhood conditions. Distributed to all new mums in Newcastle and Gateshead through health visitors, this little gem helps parents and carers to recognise and respond to a range of common diseases, illnesses and conditions as well as pointing you … Continued

Supporting People with Disabilities

By

Supporting People with Disabilities   Financial support   There are several different allowances and benefits available to people who need help due to illness or disability. A parent or guardian can claim Disability Living Allowance (DLA) for a child under the age of 16 who needs help looking after themselves or getting about. It has … Continued

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.