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Nadine

Lead Practice Nurse

Introduction

My role is to look after the health needs of our population – this is a very varied role and can be anything from doing baby and children immunisations, to managing Long Term Conditions such as Diabetes, as well as cervical screening (smear) tests, wound care, and adult immunisations. We also take blood and check blood pressure if needed. Every day is different! I worked in call centres for some time eventually working as a call handler for the North East Ambulance Service, I then joined Prospect as a Healthcare Assistant and went on to do my Nurse training. Once I had qualified I worked in A&E and then decided to come back out into Primary Care and did a full circle back to Prospect as a Practice Nurse!

My role is to look after the health needs of our population – this is a very varied role and can be anything from doing baby and children immunisations, to managing Long Term Conditions such as Diabetes, as well as cervical screening (smear) tests, wound care, and adult immunisations. We also take blood and check blood pressure if needed. Every day is different! I worked in call centres for some time eventually working as a call handler for the North East Ambulance Service, I then joined Prospect as a Healthcare Assistant and went on to do my Nurse training. Once I had qualified I worked in A&E and then decided to come back out into Primary Care and did a full circle back to Prospect as a Practice Nurse!

Qualifications

MNurse (MSc) in Adult Nursing – Registered Nurse

Working Pattern

Part Time

Location

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.