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Change NHS: Help Build a Health Service Fit For the Future

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Change NHS: Help Build a Health Service Fit For the Future The NHS is creating a new 10-year Health Plan so it can meet everyone’s needs in the future. The plan will focus on improving care and supporting patients and staff better. This is an opportunity to share your thoughts and experiences to help shape … Continued

GPs Are on Your Side

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GPs Are on Your Side The British Medical Association (BMA) have launched a new campaign called ‘GPs are on your side’. It’s about the serious challenges GP practices face in terms of funding and demand, and why you might struggle to see your GP. The campaign also discusses the effect of the crisis in General … Continued

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.