Introduction I make appointments for patients answer phones, issue prescriptions, book interpreters, deal with queries from the public, GPs, other medical bodies etc and deal with any issues at the front desk. I joined Prospect Medical Group in 2007 and work full-time.

Introduction As a Receptionist, my role involves making appointments, dealing with enquiries, issuing repeat medication, and responding to emails and e-consults. I am full-time and have been at the practice since 2021.

Introduction I deal with appointment bookings and various inquiries including medication orders. first point of contact at the front desk and phone. Before coming here in 2019 I worked in a private hearing clinic.

Introduction Usually, I’ll be one of the first people you speak to when you call or visit the practice. As reception team members, we work to get patients the help they need as quickly as possible. We might ask about your issue so they can get you to the best person.

Introduction Usually, I’ll be one of the first people you speak to when you call or visit the practice. As reception team members, we work to get patients the help they need as quickly as possible. We might ask about your issue so they can get you to the best person.

Introduction I answer the telephone to book and cancel appointments, issue prescriptions, book interpreters, and e-mails, and receive and send tasks. I’ve been at Prospect Medical Group since 2013, having worked at the RVI before.