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We Are Closed

Helen

A Practice Nurse’s role is varied. I see patients for blood, blood pressure, injections, vaccines, baby immunisations, women’s health, and long-term conditions. Providing health promotion and advice to patients.

Nadine

Introduction My role is to look after the health needs of our population – this is a very varied role and can be anything from doing baby and children immunisations, to managing Long Term Conditions such as Diabetes, as well as cervical screening (smear) tests, wound care, and adult immunisations. We also take blood and … Continued

Courtney

Introduction I work under the supervision of the Practice Nurse team to perform specific clinical procedures, such as blood press checks or taking samples, new patient checks, sterilising equipment, and recording height and weight measurements.

Annabelle

Introduction My role at the practice includes phlebotomy, BP monitoring, ECGs, health and wellbeing checks and reviews, and assisting the GPs and nursing staff. I have always worked within the Nhs both the RVI and St Nicholas Hospital. I started at Prospect in October 2022.

Magen

Introduction I work closely with the Nursing team. My role includes ordering stock, annual health checks, blood tests, both adults and children, ECGs, BP checks, Home BP monitoring, injections, learning disability reviews, sample processing, general administration, and chaperoning for GPs. I worked at the RVI and in the community before joining Prospect Medical Group in … Continued

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.