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New Patients

New patients are always welcome at Prospect Medical Group.

Catchment area

Before registering with us, please check you live in our catchment area by entering your postcode below.

Zoom out if it is unclear where your postcode sits.

Registration

New patients can now register with Prospect Medical Group using the new NHS Register with a GP Surgery service.

The application takes around 15 minutes, or less if you have an existing NHS login (used for the NHS App) or your NHS number.

You can use this service to register yourself, a child or another dependent.

Register online today

Medicals Records

If you wish to access your medical records or update your details you can learn how to do that here.

Medical Records

Proxy Access

If a family member is also registred with us, you request proxy access to manage their health.

Proxy Access

Accountable GP

Every patient who registers with us is allocated a named accountable GP.

They are responsible for coordinating your care, but you can still see any other clinician at Prospect Medical Group.

Accountable GP Policy

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.