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Digital Access

The NHS offers a wealth of digital services for primary care.

Contacting Doctors and Nurses Online

Our online consultation system, eConsult, is available from any internet-connected device. You can check your symptoms, get self-help advice or send a message directly to the practice team.

eConsult is quick, secure and easy to use. Many patients enjoy the instant access, flexibility and quick resolutions it offers.

A clinician may invite you to book an appointment or suggest another form of treatment. Often, our team can resolve simple issues without you needing to visit the surgery.

The NHS App

Free to download to your smartphone or tablet, the NHS App makes accessing primary health care services accessible.

The NHS App puts you in control, from ordering repeat prescriptions and booking appointments to getting self-help advice and displaying your vaccination status.


Our online system, SystmOnline, also offers quick and easy access to the services you need through our website. Our Reception team can set up access for you – call them on 0191 226 0226. If you have already signed up, then log in below.

Protecting your Data

To keep your personal information secure, you are advised not to share your login details with anyone else or use shared or public devices to access your health information online.