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Summary Care Records

When you register with a GP in England, the practice creates something called a Summary Care Record (SCR).

The SCR will include information about you such as your name, address, date of birth and NHS number. It will also contain details of any current medication, allergies or bad reactions you may have had to medicines in the past.

Having an SCR means that anyone involved in your care has access to this vital information. For example, if you need urgent treatment at a hospital or other NHS location, staff will know everything they need to about your health to give you the best possible treatment.

Not having a Summary Care Record means crucial decisions about your treatment may be delayed or made without the complete information.

However, you have the choice to opt out of having an SCR. You will need to complete an SCR patient consent preference form. and return it to your GP practice.

National Opt-Out

If you do not want your data to be shared for purposes other than your healthcare, you need to complete a National Opt-Out.

Data sharing is vital to making sure that the NHS understands and adapts to patients’ changing needs. Data is also crucial in developing new initiatives, services and treatments such as vaccines. The NHS’s response to the COVID-19 pandemic, particularly the development and distribution of vaccines, would not have been possible without access to such vital information.

However, you have the choice to opt out of having your data used for planning and research purposes.

Visit the NHS Your Data Matters for more information on how to make your choice.

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.