Please ensure Javascript is enabled for purposes of website accessibility
We Are Closed
0191 226 0226

Do you offer emergency/walk-in/same day/out of hours appointments?

Published on: 26 Jan 2022

If you have an urgent medical need that cannot wait, we will always aim to see you that day. Being seen at short notice will probably mean you have fewer choices of the exact time or who you see. You should always call in advance if you have an urgent medical issue.

We cannot use same-day appointments for routine issues that do not need to be seen immediately by a clinician.

Watch: Our video guide on What to do when you are unwell.

Evening and weekend time slots are available by appointment only and may be held here, at a neighbouring practice or another NHS location. If the practice is open, you can call us on to see what appointments are available. Outside of our opening hours, please call NHS 111.

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.