Repeat Prescriptions: Don’t wait until it’s too late If you take regular medication, it’s vital to plan ahead and order your repeat prescriptions in good time. Taking daily medication is an important part of treatment, especially for people with long-term health conditions. People can become seriously ill quite quickly if they run out. Every year, … Continued
The NHS Healthy Start scheme The NHS Healthy Start scheme helps young families on low incomes to buy healthy food and milk. You could be eligible for NHS Healthy Start if you’re more than 10 weeks pregnant or have children under four and receive certain benefits. Once on the scheme, you’ll receive a prepaid card, … Continued
Op COURAGE: The Veterans Mental Health and Wellbeing Service Some people find it hard to adjust to civilian life after serving in the Armed Forces. Op COURAGE, the Veterans Mental Health and Wellbeing Service, is here to help. Op COURAGE is an NHS service developed by and for people who have served in the Armed … Continued
Could you save money on your NHS presritions?
Our website was purpose-built to give patients easy access to the right information. The website we now use was developed as part of an NHS-funded project to provide high-quality, consistent websites for GP practices and their patients. More than 5,000 patients across Newcastle and Gateshead shared their views, which helped shape the development. It was … Continued
Your Data, Your Choice You can choose if you want the NHS to share data from your health records for research and planning purposes. Data is used in different ways in the NHS. Summary Care Records One is for your care. That is why your GP health record holds information about your medical conditions, prescriptions … Continued
Calling all over 40s: Free Blood Pressure Checks at Pharmacies If you are over 40, you can get a free blood pressure check at a local pharmacy. No appointment is needed. You can find pharmacies offering free blood pressure checks on the NHS website. Why is it important? High blood pressure is the biggest cause … Continued
Think Pharmacy First Going to your local pharmacy offers an easy and convenient way to get clinical advice on minor health concerns. Now, community pharmacies can offer treatment for seven common conditions without patients needing to see a GP, as part of a major transformation in the way the NHS delivers care. Highly trained pharmacists … Continued
Try the NHS App Patients at can use the NHS App to access a range of NHS services on their smartphone or tablet. It doesn’t replace existing services, and you can still contact us in the usual ways. But, once you have verified your identity in the app, you will have easy, 24/7 access to … Continued
Welcome to our new website, designed with the needs and preferences of patients in mind.
From the 2nd February 2026 we are moving to a Total Triage model.
Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.
Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.
A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.
We will have three types of appointments:
• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.
The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.
Please ensure you have completed the e-consult in full with as much information as possible.
To fill out a e-consult please click here
for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.
