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Hay fever

Hay fever can’t be cured or prevented, but some simple self-care tips or medication from a Pharmacist should be your first option.

You should only ask to see a GP if other options haven’t worked.

What is hay fever?

Hay fever is a common allergic reaction. It’s caused by pollen from grass, trees or weeds and is often worse in the warmer months when the pollen count is high.

It can affect adults and children, with symptoms including: 

  • sneezing and coughing
  • a runny or blocked nose
  • itchy, red or watery eyes
  • itchy throat, mouth, nose and ears
  • loss of smell
  • pain around your temples and forehead
  • headache
  • earache
  • feeling tired

Self-care

There is no cure for hay fever, and it can’t be prevented, but there are things you can do to limit how much it affects you.

Staying indoors with the windows shut is a surefire way to avoid hay fever, but if you need to go outside, take some precautions.

Wrap-around sunglasses will protect your eyes, and putting Vaseline under your nostrils will trap pollen and stop you from breathing it in. Showering and changing your clothes when you return home will also get rid of any pollen on your body.

Generally, avoid grass, flowers and smoke, which can worsen the reaction.

Treatment from a Pharmacist

The quickest way to get help with your hay fever is to visit your local community pharmacist. 

Find your nearest Pharmacist

You don’t need an appointment to see a pharmacist and may have longer opening hours than GP practices.

A Pharmacist will be able to give advice and suggest treatment for itchy, watery eyes, sneezing or a blocked nose. Antihistamine drops, tablets or nasal sprays can be bought over the counter without a prescription.

If treatment doesn’t work

If advice and medication from a Pharmacist don’t make a difference, then you should contact us.  A GP might prescribe a steroid treatment, often as a nasal spray. In extreme cases, a Doctor might refer you for immunotherapy – a pro-active treatment that will help you build up immunity to pollen.

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.

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