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Getting your NHS data with a Subject Access Request

You have a right to see your complete medical records and how the NHS has shared your information.

There are different ways to do this.

 

Your Medical Records

Your complete medical records, including copies of letters sent to and from us, scans, x-rays and notes, are held by your GP practice. The records include details of any care or treatment you have received in hospitals or elsewhere in the NHS.

You have a right to request this information, and GP practices are obliged to show it to you.

To get this information, please either speak to the practice team or use our online services.

If you have previously registered for online services with your GP, you can simply log in and see your records, including details of previous appointments, medications, tests results and vaccines.

If you haven’t logged in previously, you will need to register an account to gain access. To do this, go to your GP’s online access page.

The same information is also available through the NHS App. You can find details of how to download, register, login and access your records on the NHS app here.

You will also have a Summary Care Record (SCR) unless you have explicitly chosen not to have one.

An SCR holds vital information about your medical history, medications, allergies and any previous bad reactions. It is available to anyone involved in your care and helps NHS staff make the best decisions for your health.

SCRs are not currently available online, so please speak to the practice team if you would like to see yours.

 

Information held by NHS Digital

NHS Digital also collects are stores patient information for research and planning purposes.

As with information held by your GP, you have a right to request this information and be shown it. 

Often this information is kept in coded formats rather than readable text, but you will be given a list of what those codes mean.

To get access to this coded statistical information, you will need to submit a Subject Access Request.

NHS Digital have a subject access form that you can complete and submit by email to enquiries@nhsdigital.nhs.uk

Please be aware you will need to supply various pieces of information and documents to prove your identity. You can find full details of what you need to do to submit a subject access request on the NHS Digital website.

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.

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