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We Are Closed

You may have read recent media coverage concerning a very serious outbreak of meningitis in Kent and we understand your concern. There is no evidence that this outbreak has spread further in the UK.

But it is still important to be aware of the symptoms of meningitis and sepsis. They can appear suddenly and be easily mistaken for flu, a heavy cold or even a hangover, so it is vital that anyone who is concerned seeks urgent medical help immediately.

The UK routine immunisation schedule now protects against some types of meningitis and your children will be invited for these at the correct age. The NHS is not able to give vaccinations outside of this schedule.

You can read more about common signs and vaccines here – Meningitis – Vaccination – NHS

Useful information:

Signs_and_Symptoms_Card_2023_GSK.pdf

easy-read-signs-of-sepsis-and-what-to-do.pdf

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.

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