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District Nurses

Published on: 20 Jun 2023

District Nurses

District Nurses take care of people in the community rather than in hospitals. Typically, they will visit patients in their homes or residential care homes.

For patients who have physical disabilities or life-limiting illnesses and their families, District Nurses are an essential source of support. Their clinical skills provide people with vital care that aims to help people live as independently as possible.

District Nurses also offer rehabilitation, continence and wound care services, in addition to palliative care and helping people with long-term conditions.

District Nursing teams work in partnership with GP practices and hospitals. 

Contacting the District Nurse Team:

Newcastle: 0191 282 3664

Gateshead: 0191 440 3872

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.

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