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Sexual Health

Published on: 20 Jun 2023

Sexual Health

The NHS has a range of free, confidential sexual health services.

These services cover contraception, testing for sexually transmitted diseases (STIs), and advice on unplanned pregnancies. You can use any of these services even if you are under 16 years old.

If you are aged 13 or older, you have the same rights to confidentiality as adults. So you can use any of these services without your parents, guardians or anyone else being told.

The only time a clinician may need to tell someone else is if they feel that you are at risk of abuse. That would only happen if the risk is serious, and it usually would be discussed with you before anyone else got involved.

Services in Newcastle

The New Croft Centre in Newcastle city centre provides free and confidential sexual health services.

To find out more about the services they offer, you can visit The New Croft Centre website or contact them by phone 0191 2292999.

For general information on STIs and pregnancy testing, accessing contraception and other advice, visit the Sexual Health area of the NHS website.

You can also speak in confidence to a member of your GP practise team with problems, concerns or questions.

 

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.

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