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Emergency Dental Treatment

Published on: 08 Apr 2025

Emergency Dental Treatment

Urgent Dental Access Centres (UDACs) provides urgent dental care via pre-booked appointments only.

This service is not for routine examinations or walk ins.

They are accepting appointments for your urgent and emergency dental need which is classified as the following:

  • if you are experiencing severe dental pain that is not controlled with usual pain relief and is waking you at night.
  • if you have a swelling to the face that is visible.
  • If you have dental pain that is reasonably controlled with your usual pain.
  • If you have any other urgent dental needs (e,g., broken fillings, gum disease, other concerns with your mouth).

Please appointments directly via the link below up to 5 days in advance. https://www.parkviewfamilydentaludac.com

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.

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