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Stigma Kills: See The Person, Hear Their Story


Warning: This article discusses addiction and related issues


Many people struggle with addiction, but they often feel judged. This is called stigma, and it makes it hard for them to get help.

The Stigma Kills campaign wants to change how we talk about addiction. It aims to stop judgment and make it easier for people to ask for help.

What Is Stigma?

Stigma means treating someone unfairly because of something they are dealing with, like addiction. People often think addiction is a personal failure, but it is an illness.

When someone feels judged, they may avoid getting help, and this can make their problems worse​.

How We Can Help

The Stigma Kills campaign asks us to think differently about addiction. Instead of blaming or using hurtful words, we should listen and offer support. Something as simple as asking, “Are you okay?” can make a big difference​.

Healthcare professionals can also help by using kind and supportive language. This helps patients feel safe when they seek treatment.

Share Stories and Spread Awareness

The campaign uses the hashtags #SeeThePersonHearTheirStory and #WeAllKnowSomeone to remind us that people with addiction are more than their struggles​.

Everyone has a story, and everyone deserves help.

What You Can Do

You can make a change by being kind and thinking about how you talk about addiction. Don’t use words that make people feel ashamed. Show that you care and understand that addiction is a health issue, just like any other illness.

If you want to learn more or take a pledge to stop stigma, visit the Stigma Kills website.

For more information or support about addiction, visit:

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.

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