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We Are Closed

Your Data, Your Choice

You can choose if you want the NHS to share data from your health records for research and planning purposes.

Data is used in different ways in the NHS.

Summary Care Records

One is for your care. That is why your GP health record holds information about your medical conditions, prescriptions and allergies.

This information is called your Summary Care Record. Authorised NHS staff — like A&E teams or hospital specialists — can use it to give you the best possible treatment.

Of course, you have a choice over whether a Summary Care Record is created for you and accessible to others. But opting out may mean people involved in your care do not always have quick and easy access to important information about your health.

To opt out, you must complete an SCR patient consent preference form and return it to your GP Practice.

GP practices are the primary holders of your health record. You can see your information in the NHS App.

Research and Planning

Patient data can also be used for research and planning. This is an important part of how the NHS can ensure it meets patients’ needs and adapts to changes as needed.

Patient data is also vital in developing new treatments and cures for serious illnesses – the COVID-19 vaccines being a clear example.

Patient information can be used by all NHS organisations, and other organisations delivering NHS-funded care.

Researchers may also use data at universities, hospitals, medical royal colleges or pharmaceutical companies working on new treatments.

Your data will never be shared for marketing or insurance purposes unless you request it be shared with, say, your insurance company.

The NHS website has more information about how patient data can be used.

It is your choice whether your data is used for research and planning.

If you are happy for your data to be used, there is nothing you need to do.

You need to opt out if you do not want your data to be used.

Your individual healthcare will NOT be affected if you do opt out.

You can make your data choice online via the NHS website. There are also instructions for making your choice over the phone, by email or in writing.

From the 2nd February 2026 we are moving to a Total Triage model.

Total triage is how we manage appointments at our practice.
You will fill out a e-consult rather than calling the surgery and tell us about your problem.

Ideally, patients will submit their own request however we appreciate that this may not be possible for some patients. If you are unable to use or access the online form then please contact the surgery by telephone and we will complete the request for you, which will be added to the triage list to be reviewed by the GP.

A clinician will review your information and decide the best way to help you, which may be advice, a phone call, or an appointment.

We will have three types of appointments:

• Same day – for emergencies (A member of staff will contact you to book the appointment)
• Within 5 days – for patients that need to see or speak to a healthcare professional soon, but not urgently.
• Within 10 days – for routine appointments.

The main purpose of total triage is to make sure you receive high-quality care by getting the right advice or appointment for your needs as quickly as possible.

Please ensure you have completed the e-consult in full with as much information as possible.

To fill out a e-consult please click here

for more help on filling out a e-consult on the NHS app please visit the e-consult NHS app guide.

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